The Shiawassee County Community Mental Health Authority welcomes Ardis Bates to the Office of Recipient Rights. Bates joins Recipient Rights Director, Rebecca Browne. The Rights Office collaborates with clinical and behavioral staff to advocate on behalf of mental health consumers. Together, they focus on prevention, education, monitoring, and complaint resolution.

Bates is not new to the agency, her previous role was in the Employment and Skill Building program. “I have been with the agency since 1987. I’m still advocating for consumers, just in a different job,” explained Bates. Since transitioning to her new position as Recipient Rights Advisor, she has received Recipient Rights, basic and advanced, training provided by Michigan Department of Health and Human Services. She has also received Scientific Content Analysis training sponsored by the Laboratory of Scientific Interrogation.

With the addition of Bates, SCCMHA now has two Rights staff to advocate for – and protect – the most vulnerable members of our population. In accordance with the Michigan Mental Health code, Rights Officers educate SCCMHA staff about the rights guaranteed to recipients. Additionally, they empower recipients by informing them of their rights and helping them become effective self-advocates. In the event of a possible violation, it is necessary for the Recipient Rights Office to conduct a thorough, impartial investigation to determine if a right has been violated and assuring that remedial action is taken.

Any consumer of SCCMHA, or another person on behalf of the consumer, may file a rights concern with the Recipient Rights Office. Concerns may be shared with the SCCMHA Recipient Rights Office located at 1555 Industrial Dr. in Owosso or by telephone at (989) 723-6791.

SCCMHA Adds Advocate for Consumers was last modified: May 31st, 2016 by Karen Elford